Shipping Methods

We ship via USPS. Shipping prices will be calculated at the time of your order. Shipping prices are determined by USPS.

Returns & Exchanges

Refund/Return Policy

We make personalized gift-giving easy, fast and letter-perfect!
We inspect every item for quality and accuracy before it ships to you or someone special. We guarantee our personalized products to be free of manufacturing errors or product defects. 

Understandably, personalized items cannot be accepted for return unless there is a manufacturing error or product defect.  All refunds or exchanges must be made within 30 days of receipt.

We want your order to be made just the way you want it!  We understand that everyone makes mistakes (including us!) Please review your personalization and order details before submitting your order.  Check spelling, dates and names carefully. 

You are welcome to email us at knewman@newdawnexpressions.com if you have questions about personalization, before placing your order.  Understandably, we are not able to accept cancellations or changes to orders once they have been approved by you, as they are immediately sent into production. 

NOTE: NewDawnExpressions.com also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.

Understandably, no refunds can be issued for orders delayed due to adverse weather conditions. Thank you for understanding.